OUR PROCESS / 01—06

From requirement to reliable operations

Six connected steps from planning and recruitment to site coordination and continued support.

Illustrative workforce coordinators reviewing a site operations plan on a tablet while warehouse staff prepare deliveries
Illustrative workforce operations scene
  1. Understand requirements

    Agree on roles, headcount, skills, shifts, worksite and target start date.

  2. Plan the workforce

    Choose sourcing channels, screening criteria and a realistic staffing plan.

    Recruitment and workforce planning team
  3. Recruit and screen

    Assess candidates, relevant qualifications and documentation against agreed criteria.

  4. Prepare and deploy

    Coordinate first-day readiness, site rules, safety and named contacts.

    Workforce onboarding and operational preparation
  5. Manage operations

    Coordinate attendance, payroll, benefits, documents and site issues within scope.

  6. Review and replace

    Review staffing gaps and issues, coordinate replacements and adjust the plan as agreed.

    Workforce operations and review coordination

Activities, timelines and included services are confirmed with each employer based on site requirements and the agreed scope.

ONGOING SUPPORT

What we support during operations

The practical coordination and records that help keep each shift running.

Attendance

Keep attendance and exceptions visible for action.

Payroll & welfare

Coordinate payroll inputs and agreed employee benefits.

Documentation

Maintain applicable workforce records and agreed requirements.

Replacement

Coordinate coverage and replacements when staffing changes.

CLEAR OWNERSHIP

Clear responsibilities, fewer handoffs

The employer and PNC agree responsibilities and handoff points before deployment.

EMPLOYER

Set the requirement and site expectations

Confirm roles, staffing volumes, shifts, site rules, approvals and changes affecting scope.

PNC

Plan, coordinate and follow through

Coordinate sourcing, deployment readiness, attendance, replacements, records and agreed reporting.

Connected journey

Continue with the information that answers the next question

An operating model that makes ownership explicit

The goal is for the customer and PNC to share the same requirement, handoffs, owners, exceptions and review points before deployment.

Let’s plan your workforce

Share roles, headcount, shifts, location and target start date so PNC can assess your requirements.

Our team typically replies within 1 business day